Page 4 - Toluna IN Magazine - June 2020
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FAQ about PayPal
Why I cannot input my PayPal details?
Please fill in your PayPal's email address.
(NOT your PayPal's username)
https://in.toluna.com/YourZone
How long will it take to process?
Our team tries to process the redemption as
quickly as possible. However given the large
quantity, as mentioned on the website, payments
will take up to 3 weeks.
How do I know the status of my redemption?
You can check it in "My Rewards" page.
https://in.toluna.com/YourZone/vouchers
My redemption's status is already processed but
I have not received the money, what should I do?
Once it's processed, you have 1 month to claim
the money via the link that we send to your
Paypal's email. If you do not claim this by then,
the link will expire and we will credit your points
back within 4-6 weeks.
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